AI Email Automation That Turns Order Emails Into Completed Orders
XPikTech’s AI reads the orders and supplier updates arriving in your inbox, finds the matching order in your CRM, and enters the details automatically.
How AI Email Automation Solution Works
Watch how the AI reads emails, understands intent, writes polished replies, and updates your systems—automatically
Automated Order Entry From Email in 3 Steps
The solution converts emails to orders in your system in three steps.
Order Entry Automation for Any Email System
XPikTech’s AI Email Robot is an AI email assistant for business that works with Gmail out of the box and connects to Zoho, Outlook, Exchange, or your own custom email service through secure API connections.
What manual order entry costs
- Hours of purchasing team time retyping order details
- Delayed order confirmations
- Lost sales from slow replies
- Typos in order data
What AI order processing delivers
- 2-minute average response time
- 24/7 autonomous operation
- Staff focused on strategic work
- Order details entered without errors
Proven Result Across Industries
Detailed performance insights based on an e-commerce client that manages and processes over 100 customer emails every single day
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Before XPikTech | With XPikTech | Improvement |
|---|---|---|---|
| Response time | 1.5 hours | 2 minutes |
98% faster
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| Staff time on emails | 40 hours/week | 5 hours/week |
88% reduction
|
| Automation rate | 0% | 98% |
Fully automated
|
| Processing accuracy | 95% | 99.8% |
Eliminates human error
|
Email Order Processing for Any File Type
Orders and updates arrive in every format, and the AI reads them all:
- Text emails with intelligent context understanding
- Photos and images, down to the tracking number on a supplier's barcode label
- PDF documents with automatic data extraction
- Excel and Word files for order processing
- Audio and Video files for comprehensive support
Email to CRM and ERP Automation
When a supplier emails a photo of the shipping label, the AI reads the barcode, matches the order in your CRM, enters the tracking number, and sends the customer their delivery update—work the purchasing team otherwise does by hand, order by order.
The same flow handles sales order automation on the customer side and purchase order automation on the supplier side, turning each email into an update in the right record.
- CRM systems for automatic order and customer updates
- ERP platforms for automated order entry and PO status updates
- Inventory management automation, updating stock from supplier emails
- Vendor communication automation, handling supplier confirmations and updates without manual replies
- eCommerce platforms for order tracking and delivery updates
- Custom databases and email services through secure API connections
Technology Stack Independence
Our AI Email Automation solution runs in a completely independent environment and communicates with your resources through APIs. Whether you use Shopify, WooCommerce, specific technology stacks, or custom-built systems, integration happens without disrupting your current architecture.
- Cloud-hosted with 99.9% uptime guarantee
- Integration with your current infrastructure if preferred
- Scalable from small business to enterprise volume
- Complete customization for unique business requirements
Flexible Automation Control
Every interaction creates complete audit trails for compliance and quality control.
- Full automation for routine orders, confirmations, and updates
- Manual verification option to review each entry before it's saved or sent
- Smart routing that escalates complex issues appropriately
- Hybrid workflows that learn from your corrections
Our 6-Step Implementation Process
A complete workflow that shows how XPikTech automates your email communication from start to finish
Free Strategy Consultation
Contact us through your preferred method for a complimentary meeting where you can tell us about your business, how orders reach you, and your automation goals.
Requirements Analysis
We document your needs and propose the most suitable XPikTech AI Solution setup for your business, whether that’s order entry automation alone or wider AI business process automation.
Custom Solution Preparation
We build and train your AI Email Automation system on your business processes, communication style, and industry requirements.
Pro Deployment and Testing
Expert deployment and rigorous testing on your systems to confirm smooth operation with your email providers and business systems.
Go Live with Monitoring
Launch with full monitoring, performance tracking, and optimization support.
Continuous Success
Improved efficiency and cost savings, with complete technical support for operating and optimizing your automation.
Pricing for Every business size
All packages include free consultation, setup, AI training, and ongoing support
Professional
For individuals or small businesses.
Business
For companies with developed business processes.
Enterprise
For large companies with own infrastructure.
Frequently Asked Questions
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Do you only build AI solutions, or custom software too?
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Both. A large part of our work is custom software and eCommerce development, with AI added where it genuinely improves a result. We help you decide where custom development, automation, or AI delivers the best return for your business, rather than pushing one approach.
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Why should I choose XPikTech over another development company?
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You talk directly to the people building your solution, you pay only for time genuinely worked, and you get full access to track your project in real time. We sell solutions rather than billable hours, which keeps us focused on solving your problem in the least time and for the smallest budget.
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Do you work with small and medium businesses?
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Yes. Most of our clients are small and medium businesses that need custom development to scale and compete. We’ve built solutions for companies of around ten people as well as large, established businesses, and we shape the scope to fit your goals and budget.
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Will my live business be at risk during development?
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No. We use separate development, staging, and production environments with documented testing at every stage, which keeps critical bugs out of your live system. We also provide 24/7 monitoring with alerts, so if an issue appears or your server comes under heavy load, we respond quickly to protect your uptime.
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How will I communicate with the team?
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Directly. You can talk to any member of your project team through Slack as a single shared channel, which removes the usual layers between client and developer and makes the work faster and easier to steer.